Terms of Use
1. Agreement to Terms
These Terms of Use ("Terms") constitute a legally binding agreement between you ("you", "Customer") and Iron Bytes LLC ("we", "us", "our") concerning your access to and use of the Log My Business platform (the "Service"). By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
3. Accounts and Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
- Ensuring your account information is accurate and current
We are not liable for any loss or damage arising from your failure to comply with these obligations.
4. Subscriptions, Billing, and Trials
Plans: The Service offers Free, Starter, Business, and Enterprise plans with different feature sets and usage limits.
Trial periods: Paid plans may include a free trial. You will be charged at the end of the trial unless you cancel before it ends.
Recurring billing: Paid subscriptions renew automatically at the end of each billing cycle until cancelled. Payment is processed by our third-party payment processor.
Price changes: We may change prices with at least 30 days' notice. Changes take effect at your next renewal.
Cancellation: You may cancel at any time from the billing portal. Your subscription remains active until the end of the current billing period.
Refunds: Fees are non-refundable except where required by law.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful, fraudulent, or harmful purpose
- Upload or transmit malware, viruses, or malicious code
- Attempt to gain unauthorized access to other accounts, systems, or data
- Interfere with, disrupt, or overload the Service or its infrastructure
- Reverse engineer, decompile, or attempt to extract the source code of the Service
- Resell, sublicense, or commercially redistribute the Service without our written consent
- Use the Service to send spam or unsolicited communications
- Scrape or harvest data from the Service except via the documented API
- Infringe the intellectual property or privacy rights of any third party
- Consume storage, bandwidth, compute, or other resources in a manner that is excessive or abnormal relative to ordinary business use of the Service, or that materially exceeds the typical usage of comparable customers
5.1 Fair use of "unlimited" and generous allowances. Where a plan describes a feature or allowance as "unlimited" or otherwise generous (for example, file storage), that description is subject to fair and reasonable use. To protect the Service and other customers, we may set, apply, or adjust reasonable technical limits (including on total file storage), and we may throttle, require an upgrade, charge for additional usage, or suspend or terminate accounts whose consumption is excessive, abnormal, or imposes a disproportionate burden on our infrastructure or costs. We will provide notice where practicable.
6. Your Content
6.1 Ownership. You retain all ownership rights to the data, files, and other content you submit to or create within the Service ("Customer Content"). We claim no ownership rights over Customer Content. As between you and us, Customer Content is and remains your intellectual property.
6.2 License to operate the Service. You grant us a limited, worldwide, royalty-free, non-exclusive license to host, store, transmit, display, copy, and process Customer Content solely to the extent necessary to operate, secure, support, and improve the Service for you and your organization. This license terminates when Customer Content is deleted from the Service, except where retention is required by law or by our backup and disaster-recovery processes.
6.3 Aggregated and anonymized data. We may generate aggregated and anonymized data derived from your use of the Service that does not identify you, your organization, or any individual. We may use this aggregated and anonymized data for any lawful purpose, including operating, improving, and analyzing the Service, producing benchmarks and industry reports, and developing new features.
6.4 Confidentiality of Customer Content. We treat Customer Content as your confidential information. We will not access, view, or disclose Customer Content except (a) as necessary to operate, support, secure, and improve the Service; (b) with your authorization, such as when you request support assistance; (c) to comply with applicable law, regulation, legal process, or a binding governmental request; or (d) to protect the rights, property, or safety of our users, the public, or Iron Bytes LLC. Access by our personnel is limited to those with a legitimate need to know and is logged.
6.5 Your representations. You represent and warrant that you have all rights necessary to submit Customer Content to the Service and that Customer Content does not violate any law, contract, or third-party right.
7. Intellectual Property
The Service, including its software, design, text, graphics, logos, and trademarks, is owned by Iron Bytes LLC or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. No other rights are granted.
8. Service Availability
We aim to keep the Service available with high reliability but do not guarantee uninterrupted availability. We may suspend or modify the Service for maintenance, updates, or in response to security incidents. We are not liable for any downtime, data loss, or interruptions, except as expressly provided in a separate Service Level Agreement, if any.
9. Suspension and Termination
We may suspend or terminate your account with or without notice if you violate these Terms, fail to pay fees when due, engage in fraudulent or abusive behavior, or as required by law.
You may terminate your account at any time. Upon termination, your right to access the Service ceases. You may export your data prior to termination; after deletion, recovery may not be possible.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU USE THE SERVICE AT YOUR OWN RISK.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Iron Bytes LLC AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).
12. Indemnification
You agree to indemnify, defend, and hold harmless Iron Bytes LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your Customer Content, your use of the Service, or your violation of these Terms.
13. Governing Law and Disputes
These Terms are governed by the laws of the State in which Iron Bytes LLC is organized and the federal laws of the United States, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts having jurisdiction over Iron Bytes LLC's principal place of business, and you consent to the personal jurisdiction of those courts.
14. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated by email or through a notice in the Service at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
15. Miscellaneous
Entire agreement: These Terms, together with the Privacy Policy and any plan-specific terms, are the complete agreement between you and us.
Severability: If any provision is held invalid, the remaining provisions remain in effect.
No waiver: Our failure to enforce any right is not a waiver of that right.
Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale.
16. Contact
Iron Bytes LLC
Southwest Michigan, United States
Email: legal@logmybusiness.com